That's why shoppers should expect an "all sales are final" policy to be in effect at grocery stores until the coronavirus crisis subsides. What's more, because the coronavirus can spread via contact with a contaminated item, returned goods could pose a risk to store employees. Stores want customers to be able to get in and out as soon as possible, and they most certainly do not want people standing in line in close proximity to each other waiting to return goods for a refund.
Generally speaking, supermarket chains are not accepting returns right now, to minimize the likelihood of coronavirus spreading.
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Here are more specifics to take into account if you're wondering how to make a return anytime soon. Other retailers have adjusted their policies to temporarily ban returns on certain goods, while still other stores are operating with normal return procedures in effect. On the other hand, major chain stores that are closed in the U.S., such as Gap, Macy's, and Apple, are extending return policies to give customers extra time to bring purchases back - which also makes sense. But overall retailer return policies right now can vary widely, based on what kind of goods the store sells and whether retail locations are open or not, among other factors.įor the most part, grocery stores are simply suspending all returns, which probably makes sense given how worried people are about whether it's safe to shop at supermarkets during the pandemic.
So how are retailers handling returns during the coronavirus crisis? Some are literally not handling them at all they've instead temporarily banned returns and instituted "all sales are final" policies. Supermarkets and other stores that remain open during the coronavirus crisis face another complication with returns, because they are doing everything they can to avoid having too many customers waiting in lines, while also limiting the spread of germs as goods are passed from hand to hand.
How do you bring something back to the store for a refund when the store's not open? You can't, of course, which is one of the reasons that store returns are complicated, if not impossible, while so many retailers are closed because of the coronavirus.
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